Centurylink 140 Mbps What Is the Upload
In this commodity
- CenturyLink internet availability
- CenturyLink home internet plans and prices
- Fiber speeds are fast, but DSL, not so much
- Other aspects of CenturyLink internet to know
- CenturyLink'due south customer satisfaction numbers
- The bottom line and FAQs
Available in 37 states, CenturyLink Internet may be all-time known for its quondam Price for Life deal. But my first introduction to the company was in 2011 with CenturyLink Field, home of the NFL's Seattle Seahawks. I thought CenturyLink was a bank or maybe even an insurance company. It turns out it's one of the state's largest net service providers, available to over 49 million customers across the land, according to Federal Communications Commission data.
In September 2020, CenturyLink (and the stadium information technology sponsors) rebranded itself to Lumen Technologies. The CenturyLink brand still exists equally the name of its net service offering, though. If you alive in the Northwest (and are perhaps one of the 12s, as Seahawks fans are lovingly called), or in any of the other states where CenturyLink is available, it might be one of your meridian home internet options.
Like
- Some of the nigh affordable fiber plans y'all tin discover with CenturyLink'due south Fiber internet
- Unlimited data and no contracts required, so no worries about cancellation fees or overage charges
Don't Similar
- DSL speeds tin vary wildly based on address and sometimes fall below what the FCC deems every bit "broadband"
- Overall programme selection is express based on your accost
CenturyLink offers customers either a digital subscriber line or cobweb-optic cyberspace service. Footing-laid fiber-optic cablevision is a lot faster than phone line-based DSL connections, so your speeds will vary significantly depending on what's available at your address. Of the 37 states it services, CenturyLink provides its Fiber Cyberspace to 25 of them, so not all of its customers volition accept access to those faster speeds. If you practise, don't hesitate to dive in -- it'due south one of the most affordable fiber plans you tin can find across the state. But if DSL is your merely choice, you might find your internet experience lacking.
CenturyLink home internet service is bachelor in 37 states. The company tells CNET that cobweb plans are available at roughly l% of serviceable addresses.
FCC/MapboxTo start, hither'due south where CenturyLink internet is available
You can find CenturyLink home internet service in 36 states beyond the U.s.a..
| Alabama | Kansas | New Mexico | Texas |
|---|---|---|---|
| Arkansas | Louisiana | North Carolina | Utah |
| Arizona | Michigan | North Dakota | Virginia |
| Colorado | Minnesota | Ohio | Washington |
| Florida | Mississippi | Oklahoma | Wisconsin |
| Georgia | Missouri | Oregon | Wyoming |
| Idaho | Montana | Pennsylvania | |
| Illinois | Nebraska | Due south Carolina | |
| Indiana | Nevada | South Dakota | |
| Iowa | New Jersey | Tennessee | |
According to a spokesperson for Lumen, "Cobweb is currently available in about 50% of our footprint, including Denver, Portland, Salt Lake City, Seattle and Springfield, Missouri," with additional cities planned throughout 2022. That list now also includes Las Vegas, Omaha, Orlando and Phoenix, amid others.
CenturyLink home internet plans and prices
CenturyLink currently offers DSL internet plans, with speeds up to 140 megabits per second, or a 100% fiber network featuring two available plans. A Lumen spokesperson told CNET the company is continuing to invest and expand its fiber footprint, and then it volition continue to unveil its Cobweb Internet to new markets this twelvemonth.
CenturyLink plans and pricing
| Plan | Max speeds | Monthly toll | Equipment fees | Data cap |
|---|---|---|---|---|
| But Unlimited 20 | 20Mbps download, 2Mbps upload | $50 | $fifteen for modem/router rental (optional) | None |
| Simply Unlimited 40 | 40Mbps download, 3Mbps upload | $50 | $15 for modem/router rental (optional) | None |
| Simply Unlimited threescore | 60Mbps download, 5Mbps upload | $50 | $15 for modem/router rental (optional) | None |
| Only Unlimited 80 | 80Mbps download, 10Mbps upload | $l | $fifteen for modem/router rental (optional) | None |
| Just Unlimited 100 | 100Mbps download, 12Mbps upload | $50 | $15 for modem/router rental (optional) | None |
| Just Unlimited 120 | 120Mbps download, 30Mbps upload | $50 | $15 for modem/router rental (optional) | None |
| But Unlimited 140 | 140Mbps download, 40Mbps upload | $fifty | $15 for modem/router rental (optional) | None |
| Fiber Internet 200 | 200Mbps download, 200Mbps upload | $50 | $15 for modem/router rental (optional) | None |
| Fiber Gigabit | 940Mbps download, 940Mbps upload | $65 | $15 for modem/router rental (optional) | None |
CenturyLink offers simply a handful of the higher up plans for many of its available addresses. In a few areas, you may have merely i choice. That'due south unusual among ISPs, most of whom offer iii to five dissimilar programme options at near addresses.
As to the value of the plans offered by CenturyLink, the boilerplate cost per Mbps for the DSL plans is $1, which is a highly competitive rate for that particular connection type. By comparison, the average price per Mbps of the DSL plans offered by AT&T, Frontier and Verizon is $ii.44. I should note that I'm comparing the regular rates, not promo costs, because CenturyLink doesn't exercise promo pricing. The toll you go at the start is the price you'll have after your first year.
Over on the fiber side, the average cost per Mbps of the Fiber Gigabit plan is 7 cents, which is significantly less expensive than the cable gigabit offerings from Spectrum, Comcast and Cox (all between 12 and fourteen cents) and the gigabit fiber plans from AT&T, Frontier and Verizon, which all hover around ix cents.
It should be noted that as information technology currently stands, CenturyLink'southward fiber plans are some of the best values you'll find on habitation internet.
Cobweb speeds are fast, simply DSL, not so much
If the Fiber Internet plans are available in your area, CenturyLink'southward internet service is plenty fast. You'll notice symmetrical download and upload speeds, which means better performance for piece of work (no glitchy Zoom calls or frozen FaceTime frames) and play (less lag during online gaming and no issues streaming Ozark in 4K).
That's the skillful news. The not-and then-good news is that CenturyLink cobweb isn't bachelor at every address in the footprint. Service is merely available via DSL in many regions, which lags well behind cobweb and cable in speeds and performance.
For instance, if you head to the speed-testing website Ookla, you lot'll find a Speed Score metric that tracks the fastest ISPs based on a combination of download and upload speeds. Its near recent scores, taken during the 4th quarter of 2021, list CenturyLink in sixth identify behind Verizon, Xfinity, Cox, Spectrum and AT&T Internet. That might not seem so bad, only consider that the five providers to a higher place it averaged a score of approximately 170. CenturyLink rang in with an average score of just 65.33.
The gap isn't quite so vast when you look at Ookla'due south Consistency Score, which is a way of looking at how often a provider delivers broadband speeds to its customers. While CenturyLink again came in 6th place, information technology notched a 55.8% score to the other five's average of 86%. Similarly, not stellar, but non as stark a deviation as the previous comparison.
Lastly, co-ordinate to the FCC's about recent January report on stock-still broadband performance, roughly 40% of CenturyLink customers experienced download speeds greater than 95% of the advertised speed, while another xl% or then reported speeds that fell between 80 and 95% of the advertised number. That leaves over twenty% of the customer base reporting speeds less than 80% as fast as advertised.
That's in harsh contrast to cable and fiber providers such as Cox, Mediacom, Verizon and Xfinity, for whom 93-99% of customers found their performance equal to or better than 95% of the advertised download speed. To be fair, the FCC numbers only tested CenturyLink DSL plans and none of the cobweb plans, so the numbers are strongly skewed towards the lowest speed tiers that CenturyLink offers.
Other aspects of CenturyLink net you need to know
To offer you its competitive prices and no-term agreements, CenturyLink does require monthly prepayment. Simply this also means no credit checks. Here are a few more than details to consider when evaluating CenturyLink's cyberspace service.
Additional monthly fees
Similar many other ISPs -- including Spectrum, Verizon and Xfinity -- CenturyLink gives you the selection to avoid a modem or router rental past using your own device. You lot can check the list of CenturyLink compatible devices, but if you determine to go with your own gear, y'all won't be eligible for CenturyLink's free 24/7 tech back up.
Going with CenturyLink's equipment will add $15 a month to your bill. 1 thing to notation from the small-scale print -- the monthly equipment fee does not fall nether the previous Price for Life bargain, so information technology'south possible that portion of your bill could increment during your time of service.
One-time fees
While there's no charge for self-installation, not all addresses are eligible for that pick. If that'due south the case at your place, CenturyLink will charge $99 for professional installation. In some instances, that fee may go upward to $125. Additionally, you can expect a onetime broadband activation fee of $twenty when yous begin service.
If you wanted to avoid paying the additional monthly equipment fee, you could opt to buy the CenturyLink modem for a 1-time fee of up to $200.
Lastly, CenturyLink currently has an online offer for new gigabit customers -- costless installation as well as no charge for the CenturyLink modem. That's a solid value of $299.
No data caps on any plans
In previous years, CenturyLink reserved its unlimited information for DSL plans only. Now, as function of the rollout of its Fiber Internet plans, CenturyLink includes unlimited data with all fiber plans, besides. That's a significant change and one that means you won't need to go on an center on your data usage or worry about gobbling up likewise many gigabytes before your billing bicycle is over.
CenturyLink'south customer satisfaction numbers are middle of the route
Although CenturyLink saw a meaning 7% increment in its 2020 American Customer Satisfaction Index score past earning 63 out of a possible 100 points, it took a minor pace back by notching a 62 in the 2021 results. That's still the 2nd-highest score the company has earned with the ACSI since 2016. The company also fared ameliorate than other providers that operate in similar suburban and rural areas, including Frontier, Mediacom, Suddenlink and Kinetic by Windstream. That said, CenturyLink is all the same 3 points below the overall industry average of 65/100 for all ISPs, so there'southward room for additional improvement.
For the 2021 J.D. Power US Residential Isp Satisfaction Study, CenturyLink earned a score of 674 on a 1,000-point scale in the South region and 708 in the West. Those scores are beneath the industry boilerplate for those regions and below what CenturyLink scored final yr. On the plus side, J.D. Ability positioned CenturyLink higher up Sparklight, Cox, Mediacom and Frontier in the W region. Like the ACSI data, information technology suggests that CenturyLink is a solid but unspectacular, eye-of-the-pack performer in terms of client satisfaction.
The bottom line
CenturyLink scores top points for its affordable, loftier-speed Fiber Internet product. It'due south bachelor in more than states than any other provider's fiber packages and y'all'll be hard-pressed to find better rates. Once you add on the unlimited data for all speeds, y'all've got a compelling production.
Simply some of that enthusiasm is dulled once you realize that more than half of customers volition only come across CenturyLink's DSL plans -- and in some cases, those speeds are barely in a higher place the broadband minimum of 25Mbps download. As you'll often hear from us, the truthful worth of a service will depend significantly on your address and which provider plans are available in your surface area, and CenturyLink is no exception.
CenturyLink net FAQs
What is CenturyLink Price for Life cyberspace?
The CenturyLink Price for Life internet deal covered all plans up to 140Mbps. It'southward no longer available to new customers, equally CenturyLink now has unlimited information for all plans and speed tiers. Customers who signed the Price for Life deal nonetheless accept it, but be aware that any change to your account -- including switching speed tiers, moving to a different accost, etc. -- volition nullify your previous agreement.
How do I arrive bear on with CenturyLink customer service?
CenturyLink customer service can be reached in several ways. You can find assistance online at the CenturyLink Customer Support Center or you lot tin can use the CenturyLink chat function. As well, you can exercise it the onetime-fashioned way and give it a call at 866-642-0444.
Does CenturyLink internet offering whatsoever deals or promotions?
CenturyLink isn't big on running brusque-term promotions and deals. Customers are able to become additional savings by ordering online -- including, in some cases, free modem purchase and tech install -- and by choosing paperless billing and prepay options.
Is there a CenturyLink data cap?
For the about part, no. CenturyLink used to reserve unlimited data for its DSL plans, simply since unveiling its Cobweb Internet brand, the unlimited data cap also extends to the fiber network. That said, the bargain is available for new customers simply. Existing customers may still be tethered to previous data cap limitations.
What is Lumen Technologies and did CenturyLink buy it?
Lumen Technologies was non an conquering but is a rebranding of CenturyLink that occurred in September of 2020. Many home net customers volition still run into the CenturyLink brand for their services, while others will brainstorm to see the Quantum Fiber name afterward in 2022.
Source: https://www.cnet.com/home/internet/centurylink-internet-review/
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